iManageVolunteers was designed for schools from day one — with the responsibility of family and student data in mind from day one.
iManageVolunteers handles family and student data in alignment with Family Educational Rights and Privacy Act (FERPA) requirements. Student information is used only for the purpose it was collected — managing your school's volunteer and fundraising program. It is never shared with third parties, never used for advertising, and never commingled with data from other schools.
Each school on iManageVolunteers operates in a dedicated database, accessed only by users authenticated to that school's account. We enforce tenant boundaries at every API request — your school's records are not visible to other schools, our staff, or anyone outside your authorized roster. You retain all rights to the data you and your families enter, per our Terms of Service.
All data is encrypted at rest and in transit. Role-based access controls enforce visibility scoped to each user's role — families see their own family's information, coordinators see their organization's scope, teachers see their classroom roster, and administrators see school-wide. Every database query is scoped to the user's role and tenant before any data is read.
iManageVolunteers runs on enterprise-grade cloud infrastructure with SOC 2-aligned security practices, high availability, and automated backups. We don't cut corners on the foundation.
iManageVolunteers uses a carefully selected set of service providers to operate the platform. Each provider processes information on our behalf under strict contractual controls.
Every administrative action in iManageVolunteers — hour approvals, role changes, event lifecycle changes, configuration updates, broadcast sends, auction events, and bulk operations — is recorded with full context: who performed it, what changed (before and after), when, and from what IP address. Audit log entries are immutable from the application; no API exists to edit or delete them. School administrators can view and export their school's audit log.
iManageVolunteers Intelligence (Volly) is built with the same data isolation principles as the rest of the platform. Volly only sees your school's data — never another school's. Your conversations with Volly and your family data are never used to train AI models. Your data stays yours, full stop.
Role-based access controls apply to Volly the same way they apply everywhere else in the platform. A family can ask Volly about their own hours and upcoming events — not another family's. A coordinator sees their organization's data. An administrator sees the full picture. Volly respects every boundary the platform enforces.
Critical decisions — finalizing school years, approving rate changes — require confirmation from a second administrator. This design choice protects your school from both mistakes and unauthorized changes.
Reach out — we'll walk you through our architecture in a live demo.